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Security is important to us at TIMOCOM – and that also applies to your data and interactions on the Marketplace. To ensure you are always on the safe side, we have a few effective tips for you:
Always log in via the official site:
https://my.timocom.com. It’s best to save it directly to your favourites.
Create a strong password and keep it secret!
Change your password regularly. It should be long and unique – and never share it with anyone.
Beware of requests for login details
TIMOCOM employees will never ask you for login details or verification codes – neither by phone nor by email.
Use the TIMOCOM Messenger for secure communication
Emails pose potential security risks. Use the TIMOCOM Messenger for secure, fast and direct communication.
Confirm transactions directly within the Marketplace
Assign freight directly via the TIMOCOM Marketplace and require acceptance. This ensures reliable protection against fraud and misunderstandings.
Rate business partners for more trust and transparency
Your rating after a transport has been completed helps make the Marketplace more secure.
Prevent subcontracting of freight
With TIMOCOM Live shipment Tracking you keep an eye on your transports and make unwanted subcontracting more difficult.
Received a transport request by email?
Use the Marketplace’s company search to verify that the sender is a TIMOCOM member.
Spotted something suspicious?
Contact us directly.
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